Accounts, Billing & Finance
Dive into our Q&A within this section to discover insights about managing MyTreehood user accounts including key topics account creation, secure data management, payment methods, payout instructions, and our cancellation and refund policies. Browse Q&A pairs for insights
We accept a range of payment methods, including credit and debit cards, bank transfers, and selected digital payment platforms. Please check our website or contact us for a full list of accepted payment options. All payments are subject to Anti-Money...
Show moreWe accept a range of payment methods, including credit and debit cards, bank transfers, and selected digital payment platforms. Please check our website or contact us for a full list of accepted payment options. All payments are subject to Anti-Money Laundering (AML) and Know Your Customer (KYC) checks.
At the moment, we do not offer installment payment options. The full adoption fee must be paid upfront. However, we are always looking at ways to improve our services, so this may be considered in the future. All payments are subject to Anti-Money Laundering...
Show moreAt the moment, we do not offer installment payment options. The full adoption fee must be paid upfront. However, we are always looking at ways to improve our services, so this may be considered in the future. All payments are subject to Anti-Money Laundering (AML) and Know Your Customer (KYC) checks.. Payment data is handled under GDPR and Data Protection regulations.
The adoption fee (also called the participation payment) covers everything from tree management and ongoing maintenance to operational support. All transactions undergo AML and KYC screening, and we handle your payment data in full compliance with GDPR...
Show moreThe adoption fee (also called the participation payment) covers everything from tree management and ongoing maintenance to operational support. All transactions undergo AML and KYC screening, and we handle your payment data in full compliance with GDPR and other data-protection regulations.
Refunds are available if cancellation occurs within 14 days after purchase, in accordance with consumer laws. If the cancellation request occurs after 14 days, we provide a 50% refund. All payments are subject to Anti-Money Laundering (AML) checks.
Refunds are available if cancellation occurs within 14 days after purchase, in accordance with consumer laws. If the cancellation request occurs after 14 days, we provide a 50% refund. All payments are subject to Anti-Money Laundering (AML) checks.